Frequently Asked Questions
When will I receive my WingBra product(s)?
Please allow us 5-7 business days to ship your order to you. We will notify you once the shipment is ready to go out. If there are any unforeseen delays, we will contact you right away.We send all our packages with standard shipping unless specified.
If you submit an order with a rush request, we will contact you to charge expedite shipping fee if we are able to fulfill your order.
The shipping carrier we use, including USPS, UPS, and FedEx within the United States and Canada. We ship orders to other countries per request with third-party carriers to ensure the package will be delivered safely and accurately.
Please view our
shipping policy or contact us at email@example.com for more details.
Can I do returns or exchanges if I change my mind?
We accept returns and exchanges on
UNWORN merchandise like other intimate wear, initiated within 30 days of your order date for all orders within the US and Canada. All returns are subject to inspection - items that have been worn, soiled, altered, or damaged, missing tags, and labels are not eligible to return.
Returns sent without authorization will be returned to the sender. The refund or store credit will be issued for the amount of the piece/s returned excluding the original shipping cost. Please note all other international orders are final sale. We do not accept returns or exchanges with the exception of a defective product that has been approved by our team.
We treat every order with absolute care and pack them with precision and love to make sure they are in a good condition. However, in the unlikely case of an item being delivered faulty, we will happily provide you with a replacement or full refund if:
You notify us within 5 days from the delivery date providing a description of the fault in your items along with pictures as proof via email to firstname.lastname@example.org, and your claim of the faults has been reviewed and approved by our staff.
Please email email@example.com if you have more questions.
I don't know which size to order. Can you help?
Please refer to the size chart for sizing.
We designed LinkBra to sit on top of your breast, like a pair of invisible hands grabbing your breast towards the middle to provide support and create cleavage. Therefore, we recommend ordering one cup smaller than your usual bra size.
For the Classic Wing. Our current one size fits all Classic Wing can support chest size anywhere from A to D cup.
Please do not hesitate to reach out to us at
firstname.lastname@example.org for more questions. We are happy to help.
Where should I store my WingBra products?
Always makes sure to apply the original protective films properly on the adhesive side of your WingBras. And store your WingBras in a normal indoor condition. We recommend keeping all your WingBras in the original packaging with no direct sunlight and away from the heat.
What are the marks on the silicone gel? Is this a defect?
After the first wear on your WingBras, you might start noticing a few marks and wrinkles on the adhesive part. This is perfectly normal. These wear marks on your bras are NOT defected. On the contrary, these wear marks help the silicone gel sticks to your body better than a completely smooth surface.
How long should I wear LinkBra or Classic Wing at once?
We do not recommend wearing your WingBras over 10 hours a day. The adhesive area on our bras is made carefully with top medical-grade silicone gel. The silicone gels offer no irritation on most of the human skin in most circumstances. However, after hours of wear, it's recommended to remove it and reapply the bras. If you have any signs of itchiness or allergic reactions, please remove the bra immediately.
How long do your adhesive bras last?
We highly recommend to visit our product care and style giude pages before you start using our product.
All WingBra products contain medical grade silicone materials. All products are hand washable and are longer lasting compared to other similar products on the market. However, if incorrectly use or wash, it can significantly damage the bras and shorten their life expectancy. We recommend using WingBra Cleaning Mousse to clean WingBras. Our bras can last up to 800 wearing hours if giving proper use and care.
If you have more questions, feel free to email us at
email@example.com. We are happy to provide more useful tips with you.